Why is there a light on the hearing aids that keeps flashing/blinking?
When the hearing aids are in Bluetooth mode, the toggle button light will flash/blink once every 6 seconds or so to indicate that they are connected using Bluetooth. They will stop flashing after about 30 seconds. They will not flash when in Hearing Aid mode (non-Bluetooth).
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Bluetooth keeps disconnecting
If the Bluetooth connection with your phone keeps disconnecting we would suggest restarting everything by following these steps... Put the hearing aids back into the charging case (they will shut down) Restart your phone. In your phone, turn ...
Bluetooth keeps disconnecting
If the Bluetooth connection with your phone keeps disconnecting we would suggest restarting everything by following these steps... Put the hearing aids back into the charging case (they will shut down) Restart your phone. In your phone, turn ...
Hearing aids not holding a charge...
If your hearing aids are not holding a charge, please try the following... Unplug the charging cable from the charging case. Then plug it back into the case. Make sure you hear a clicking sound to confirm proper connection. Sometimes the cable ...
Why won't the hearing aids charge?
If your hearing aids are not charging, please try the following... Be sure to remove the tabbed stickers from the charging ports on the hearing aids. Unplug the charging cable from the charging case. Then plug it back into the case. Make sure you ...
Hearivo Vio Pro – How To Charge Your Hearing Aids
1. Remove the protective sticker - When you first remove the hearing aids from the charging case you will notice a clear sticker (with a blue tip) over the charging ports. Remove the sticker before charging the hearing aids in the charging case. 2. ...