Working time is not as advertised

Working time is not as advertised

To get the most battery life we recommend making sure the hearing aids are disconnected from Bluetooth by following the steps below...
  • Put the hearing aids back into the charging case (they will shut down)
  • Open Bluetooth Settings on your phone
  • Look for "1120"
  • Disconnect from 1120 (in iPhone tap the blue "i" icon and then "Forget this device")
  • Restart your phone
  • Take the hearing aids out of the charging case
  • Start using the hearing aids

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