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Bluetooth Not Working
Take hearing aids out of the charging case. Open the Bluetooth settings in your phone. Search for "5118L" and tap on it to connect. It should say "Connected". If not, restart your phone and try again.
Working time is not as advertised
To get the most battery life we recommend making sure the hearing aids are disconnected from Bluetooth by following the steps below... Put the hearing aids back into the charging case (they will shut down) Open Bluetooth Settings on your phone Look ...
Bluetooth keeps disconnecting
If the Bluetooth connection with your phone keeps disconnecting we would suggest restarting everything by following these steps... Put the hearing aids back into the charging case (they will shut down) Restart your phone. In your phone, turn ...
Bluetooth keeps disconnecting
If the Bluetooth connection with your phone keeps disconnecting we would suggest restarting everything by following these steps... Put the hearing aids back into the charging case (they will shut down) Restart your phone. In your phone, turn ...
How do I use Tinnitus Masking mode all night long?
When the hearing aids are in Bluetooth mode, they will only get about 5-6 hours of working time. However, if you take them out of Bluetooth mode by following the instructions below, you should get up to 15 hours of use. Go to Bluetooth Settings on ...