Open the ForSound app, tap the "Home" button at the bottom, then the "More" button (4 squares icon) in upper right, then tap the "Reset" button, and the "Reset" button again.
1. Remove the protective sticker - When you first remove the hearing aids from the charging case you will notice a clear sticker (with a blue tip) over the charging ports. Remove the sticker before charging the hearing aids in the charging case. ...